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Access to your BKB-E-Banking/myBKB

Is access to your BKB-E-Banking or myBKB blocked owing to incorrect entry or do you need new access data?

To unblock your access, please phone 061 266 36 36 during office hours on Monday to Friday between 8:00 a.m. and 8:00 p.m. and on Saturday between 9:00 a.m. and 2:00 p.m. Outside the opening hours, please complete the following fields. As a rule, we will unblock your access on the next banking day by about 8:30 a.m.
(example: 7701000)
New Login information
mTAN or Matrix
I would like some advice. Please phone me
Personal information